Hiring a virtual assistant is a strategic move for any entrepreneur seeking to elevate their business.
However, somewhere along the way, amidst the promising partnerships, you might have noticed something doesn’t match the resume or sales pitch. In this article, we will unveil the red flags, offering insights on how to know when your VA isn’t working out and providing holistic solutions for a more successful collaboration.
How to Know When Your VA Isn’t Working Out: 6 Red Flags
Every entrepreneur embarks on their journey with a dream, a vision, an idea— a seed that sprouts into something tangible from their aspirations. Even solo virtual assistants, despite being newcomers to the game, are planting their seeds as entrepreneurs. However, not every VA will be a great match for you.
The truth is, despite having the dream, building expertise, knowledge, and discovering one’s niche takes time.
It involves uncovering what makes you authentic, likable, and unique. Given the intense competition, with over 35 million virtual assistants worldwide, finding someone who surpasses your expectations and more—can be challenging. So, you may have noticed the work you receive may not fit the profile or the price you’re paying. Thankfully, with a team, you have access to an abundant source of quality virtual assistants who have laid the groundwork, put in the time, received the training, and spent years defining their niche and how to win their clients. Their value matches the price, resume, and everything they’re selling.
2. Unclear expertise
Embracing the reality that none of us can be the all-knowing expert is one of the first steps toward genuine growth and development. Yet, a challenge with many solo VAs is that they market themselves as a “Unicorn VA”, claiming expertise in everything. However, attempting to fulfill every client’s request often leads to disappointment rather than success. As you sift through your applications and cold emails, be cautious of the “good at everything” claim. Instead, define your objectives and seek a virtual assistant with specialized expertise. For instance, if enhancing your online presence is the goal, find a social media virtual assistant with the knowledge and skills to elevate your following, organic reach, and sales. Additionally, opting for a team of virtual assistants means that a commitment to continuous growth and education to meet and exceed your expectations isn’t just a pledge but a core value. And learning what a VA can do for you can be the solution between where you’re at and where you want to be.
3. Misguided pricing
Entrepreneurs and virtual assistants often grapple with the delicate balance of setting a price that neither scares away potential clients nor undervalues their work and authenticity. However, as relatable as it is, this slippery slope can also serve as a red flag when evaluating your VA. Along with the “unclear expertise” warning, if the work delivered doesn’t align with the financial investment, it raises the question of whether continuing the business relationship is worthwhile. After all, we outsource because we realize our entrepreneurial dream is costing our work-life balance. So, take a moment to reflect on your current virtual assistant and the quality of work they provide.
In regards to sound business practices, it’s always smart to ensure the value matches the price tag.
If you find yourself wondering, “How to know when your VA isn’t working out,” evaluating the alignment between the delivered work and your investment is a crucial aspect.
4. Lack of initiative
Your virtual assistant, while skilled and sharp, may lack the initiative or heart behind the screen. Perhaps this lack of proactivity is showing up as misunderstandings, poor quality work or needing your constant guidance to oversee tasks and projects. The latter can certainly be frustrating because the point of outsourcing is to lighten your load. So, if you spend more time directing, managing, and supporting, you may feel overwhelmed and maybe resentful. Yet, like the red flag of inexperience, initiative, and heart develop over time. Through trial and error, quality virtual assistants discover that their initial drive to create and sustain their business persists. They show up consistently because they want to, finding empowerment in receiving your feedback, witnessing your satisfaction, and contributing to your success. It’s also something I’m proud of cultivating as an entrepreneur. Each team member who works for our team loves what they do. Their commitment is evident in their communication, work ethic, productivity, and the exceptional results they deliver.
5. Poor communication
Communication like SEO, graphic design, email marketing, social media management, and copywriting is a skill. We aren’t born communicators. It’s something we earn through experience, failures, and successes. Yet even given this fact, a solo virtual assistant, while having strong interpersonal skills, may get overwhelmed by everything they need to manage as a one-person team, leading to unread messages, an overflowing email box, or not understanding how to receive feedback. When you provide feedback, even if it’s constructive, they may get defensive and not know how to respond professionally. Taking things “too personally” rather than knowing how to adapt your feedback and apply it effectively could sabotage an important project or product launch. This break in communication also outlines the importance of trust. Unfortunately, inexperienced VAs might rush tasks without prioritizing building a genuine professional relationship, focusing on short-term results instead of long-term investment. At Mrs. Smith Assist, we prioritize the power of communication with a long-term perspective. We see our relationship with you as a privilege and ensure your needs are consistently met through core values of trust, commitment, and respect. In fact, our greatest fulfillment comes from fostering authentic connections. We are dedicated to the journey and focused on making a significant impact towards scaling your business and achieving your big vision.
6. Missed deadlines
One of the most common yet overlooked know-hows is when your work isn’t properly sent on time. Solo VAs, while they certainly possess the drive, may not know how to juggle all their tasks and clients efficiently. The hype to succeed in their new side hustle may get too overwhelming, leading to challenges, potential burnout, and missed deadlines. But to no fault of their own, they’re just starting out, and probably lack the proper funding or resources to outsource to a team to manage the sudden influx of responsibilities. This solo operation also makes them more vulnerable in knowing how to handle unforeseen life events. For example, they don’t have an assistant or program manager to take the lead if faced with a challenge. That’s why a team of virtual assistants is like hiring and receiving a safety net or insurance plan. No matter what transpires, you can always trust knowing your tasks will be delivered on time.
As a seasoned entrepreneur, recognizing how to find a high-quality VA is pivotal for sustained success. Yet, if you find yourself grappling with the question of “How to know when your VA isn’t working out,” it may be time to consider a change. You deserve a team of virtual assistants who are experts in their niche, dedicated to your long-term vision, and committed to delivering high-quality work. Our devoted team supports our clients in their day-to-day operations, strategically scaling their business and providing them with the peace of mind that every detail is expertly taken care of. We, therefore, believe it is an honor to help you, and we will do everything in our power to help you get to where you want to be. If you’re ready to receive long-term sustainability and security, book a FREE discovery call to explore the transformative solutions we offer.
We can’t wait to hear from you.